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ATTENTION: SMALL BUSINESS OWNERS

Get More Work Done Faster

With Specialized AI Agents

⛔️ No Coding {...} Necessary

Supported Large Language Models

OpenAI

Gemini

Claude

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Tchango's Benefits

Tchango is a premier LLM-native ecosystem for conversational AI applications

⚙️

Efficiency & Availability

Tchango’s AI chatbots offer 24/7 customer support, responding to queries instantly and accurately. This continuous availability ensures that customer needs are met promptly, anytime and anywhere, significantly improving response times and customer satisfaction.

📉

Cost Reduction

By automating routine interactions and customer support tasks, Tchango reduces the need for extensive customer service teams, thereby slashing staffing costs by up to 50%. Additionally, the platform's automation capabilities minimize the need for recurrent training, further reducing operational costs.

🤑

Sales Enhancements

Tchango chatbots engage with site visitors immediately, fostering a proactive interaction environment that boosts conversion rates. By capturing visitor contact details and optimizing based on interaction data, businesses can increase their sales by up to 40%, capitalizing on every potential lead.

🤩

User Experience

Through advanced data segmentation and retrieval augmented generation (RAG) technology, Tchango chatbots can deliver highly personalized responses that adapt to individual customer profiles and preferences. This customization helps in crafting a more engaging and relevant user experience, enhancing brand loyalty and customer retention.

📈

Integration & Scalability

Tchango seamlessly integrates with existing systems and platforms such as Slack, Zapier, and various CMS platforms like WordPress and Shopify. This flexibility allows businesses to easily implement and scale their AI solutions across different services and touchpoints, ensuring a cohesive and integrated customer experience.

Experience TCHANGO In Action

Interact with Our AI-Powered Chatbot Live! Try It Now and See How Tchango Can Revolutionize Your Customer Engagement and Business Efficiency.

Respond to customer queries 70% quicker

Slash customer support costs by 50%

Increase your sales by 40%

Increase lead collection by up to 40%

Embrace Speed & Reliability

Getting Started Is Easy!

Tchango is a premier LLM-native ecosystem for conversational AI applications

01 SIGNUP

Create an account and start the onboarding process

Create an Account: Visit the Tchango website and sign up for an account. You’ll need to provide some basic information about your business and contact details.

Onboarding Session (Optional): Once registered, you can schedule an onboarding session. During this session, a Tchango expert will introduce you to the platform, discuss your specific needs, and help set up your initial chatbot framework.

02 OBJECTIVES

Configure Your Chatbot

Identify Goals: Determine what you want to achieve with your AI chatbot, such as handling customer service inquiries, or generating leads.

Set Parameters: Define the scope of your chatbot’s capabilities, including the types of questions it should handle, custom prompts, the actions it can perform (e.g., scheduling, information retrieval, data collection), and any particular customer interactions it should prioritize.

03 TRAINING

Customize and train your chatbot

Input Data: Upload the data you want your chatbot to learn from. This could include FAQs, product information, customer service logs, or any proprietary data relevant to your business.

Customization: Utilize Tchango’s customization tools to design the chatbot’s appearance and conversation style to match your brand. You can select themes, set up custom greetings, and configure the chatbot’s responses.

Training: Use Tchango’s training module to teach your chatbot how to respond accurately and effectively. You can train the chatbot with your specific datasets to ensure it handles real-life interactions smoothly.

04 INTEGRATION

Integrate and deploy your bot

Integration: Integrate the chatbot with your website or preferred platforms like Slack, Shopify, or WordPress. Tchango supports various integrations, allowing you to connect the chatbot with your existing tools and systems seamlessly.

Deployment: Once integrated, deploy your chatbot to start interacting with users. You can monitor its performance and make adjustments as needed.

05 OPTIMIZE

Manage And Optimize your bot

Performance Tracking: Use Tchango’s analytics tools to track how your chatbot is performing. Analyze interactions, customer satisfaction levels, and conversion rates.

Optimization: Based on the insights gathered, refine your chatbot’s responses, adjust its learning database, and tweak interaction strategies to improve efficiency and effectiveness.

06 IMPROVEMENT

Continuous Improvements

Regular Updates: Continually update your chatbot’s database and algorithms to adapt to new data and customer feedback, ensuring it remains relevant and effective.

Feedback Loop: Establish a feedback loop with your customers to get direct insights into how the chatbot is performing and what improvements can be made.

What is unique about Tchango?

ATTENTION: TARGET AUDIENCE

Agent Coordinator

Experience the foremost LLM-native system for crafting conversational AI tools. Avoid the cumbersome and rigid designs of traditional chatbot platforms like Botpress and Voiceflow.

Tchango lets you develop AI Agents tailored for specific tasks. Our AI overseer monitors chat flows in real-time and selects the best AI Agent for each user inquiry.

ATTENTION: TARGET AUDIENCE

Data Segmentation

Using Retrieval Augmented Generation (RAG) technology, Tchango provides a suite of AI-enhanced debugging tools to audit, select, cleanse, and enhance your data after initial extraction.

Pinpoint knowledge deficiencies and refine responses to ensure your chatbot evolves and remains accurate, reducing misrepresentations and enhancing the representation of your brand.

ATTENTION: TARGET AUDIENCE

Action Invocation

Beyond responding to queries, Tchango’s AI Agents can leverage custom tools to execute actions and access external data in real-time through webhooks.

Construct AI chatbots capable of scheduling appointments, handling returns, gathering customer information, sending notifications, or smartly transferring to human agents when necessary.

Core Features of Tchango

Tchango is a premier LLM-native ecosystem for conversational AI applications

🪝

Advanced Webhooks

Incorporate unparalleled flexibility into your applications with built-in webhook functionality and APIs, ensuring full integration with your existing systems.

😡

Emotion Recognition

Automatically detect and address customer frustrations, pinpointing critical interactions that need improvement.

🔗

Unique Domains

Host your chatbot under your own domain to ensure a seamless brand experience. Foster brand recognition, establish trust, and maintain a unified online presence.

🎯

Lead Capturing

Never miss a lead with a bespoke form designed to track all interactions and ensure follow-ups.

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Identity Verification

Build stronger bonds by confirming customer identities. Enhance security and trust with a comprehensive authentication feature, ensuring safe and reliable exchanges.

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Tailored Chatbot Design

Design a distinct chat experience with a customizable chatbot interface. Match your brand's style with chosen themes, colors, and personalized conversation elements, creating a memorable presence for visitors.

Integrations

Tchango integrates smoothly with popular tools, enhancing the way teams and visitors engage with it.

Our growing list of integrations currently includes Notion, Wix, Squarespace, Drupal, Shopify, and WordPress.

More integrations coming soon (Slack, Zapier, Agent Functions Marketplace)

If you need more integration options, let us know!

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STILL NOT SURE?

Frequently Asked Questions

About Tchango, Privacy, And AI Chatbots

What is Tchango?

Tchango is a platform for creating AI-driven chatbots. It utilizes the data you provide as a reference during interactions. You can directly upload data, import from our affiliated cloud storage services, input URLs for automated text extraction, or type in text manually. Deploy your chatbot on your own site or integrate it with Slack.

Where is my data hosted?

Our platform operates as a Software-as-a-Service (SaaS), meaning all data you upload is stored online, hosted on Amazon Web Services (AWS) in Oregon, USA.

Does it support multiple languages?

Absolutely. Tchango leverages OpenAI's GPT-3.5 and GPT-4 models, which are proficient in over 95 languages thanks to their training on a diverse set of global data.

What formats should my data be in?

We accept most text document formats including .pdf, .docx, .txt, .md, .tex, .csv, .xlsx, and .xls. Data can also be sourced via URLs for text scraping (note: this is not updated automatically with website changes) or through direct text entries.

Which GPT models are used?

Our platform supports flexible LLM selection, currently featuring GPT-3.5-turbo and GPT-4. We plan to integrate additional models like Google Bard, Meta LlaMA, Anthropic Claude, and various open-source options as they evolve and become mature.

Can I share the chatbots I build?

Yes, while you maintain complete control over the design, customization, and data of your chatbot, you can make the chatbot accessible for public use.

How do I customize my chatbots?

Customize your chatbot with different personas using our template-based prompt engineering tools.

How do I integrate a chatbot on my website?

Easily integrate your chatbot by embedding an iframe or adding a chat bubble on your site. Simply create a chatbot and select “Embed on website”.

How do you handle my data?

Your data is strictly used to enhance your experience and improve our services. We do not sell your data.

What are your data security measures?

We actively test our systems and are working towards ISO 27001 certification, adhering to the highest industry standards for data security.

Is my data used for model training?

We do not train or fine-tune LLMs with your data, and OpenAI confirms it does not use customer data submitted through API endpoints for model training or improvements. See OpenAI’s Data Usage Policy.

Do I need to download any software?

No downloads are necessary. As a SaaS, all functionalities are accessible online via our servers hosted on AWS in Oregon, USA.

Can you access the documents I upload?

For service optimization, our engineers might access your documents, strictly for debugging purposes under binding NDAs.

Is my data end-to-end encrypted?

Data on our servers is not end-to-end encrypted, which allows us to perform operations and extract information necessary for our services. Claims of end-to-end encryption from similar service providers should be scrutinized as it generally contradicts the functionality of text analytics platforms.

TESTIMONIALS

Don't believe us? Take a look at what our customers say.

"AMAZING"

"Since partnering with Tchango, our productivity has skyrocketed. Their AI-powered chatbot solutions transformed our customer service operations, allowing us to focus more on client engagement and less on routine inquiries."

- MARIE LUNASES

Marketing Director

"A RELEVATION"

"The custom AI chatbot developed by Tchango has been a revelation for our customer service. It's like having an extra team member who never sleeps, always ready to assist our clients with precision and relevance. Truly impressive work!"

- MARCO POLOS

VP of Marketing

"Strategic Partners!"

"Tchango's tailored approach to conversational AI has revolutionized how we handle data and interact with customers. The efficiency and personalization it brings to our operations are nothing short of remarkable."

- NICKKI WANDERS

CEO & Founder

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ON AUTOPILOT

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MEET THE FOUNDER & CEO

👋 Hey, I'm Christian!

I'm Christian, a committed entrepreneur who has evolved into a leader in AI innovation. My expertise in software development and information systems has been the cornerstone of my transition into the technology sector.

Over recent years, I've honed my skills in AI and machine learning development and now lead the team at Tchango.